(Version dated 13.08.2025)
Limited Liability Partnership “DIGITEX DOO”
Vlade Obradovica Kamenog 10, Progar, 11280 Surcin, Republic of Serbia
Business Identification Number (BIN): 170640003366
Website: https://imbaskins.com/
This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use the Website https://imbaskins.com/ and related services (the “Services”).
1. Data Controller
The data controller is “DIGITEX DOO” (address and BIN indicated above) (the “Company”, “we”).
2. Applicable Law
We process personal data in accordance with the laws of the Republic of Serbia, including the Law of the Republic of Serbia “On Personal Data and Their Protection”, and other applicable regulations.
3. Personal Data We Collect
We may collect the following categories of personal data:
- Account data: username, email address (if provided), and other information you submit when creating an account.
- Order and transaction data: order details, purchase history, transaction identifiers, and customer support correspondence.
- Technical data: IP address, device and browser information, language, time zone, logs, and similar technical identifiers.
- Cookie and similar technology data: identifiers and preferences stored on your device (see Cookie Policy).
We do not store full payment card details. Card data is processed by payment service providers.
4. Purposes and Legal Grounds
We process personal data for the following purposes:
- to create and manage your account;
- to process orders and deliver Digital Items;
- to provide customer support and communicate with you about your orders;
- to ensure security, prevent fraud, and maintain the Website;
- to analyze usage and improve the Services;
- to comply with legal obligations and lawful requests from authorities.
Legal grounds may include your consent, performance of a contract with you, our legitimate interests (e.g., security and service improvement), and compliance with legal obligations.
5. Disclosure to Third Parties
We may share personal data with service providers that help us operate the Website (hosting, payment processing, analytics, customer support tools) strictly to the extent necessary. Such providers are required to protect personal data and process it only on our instructions or in accordance with applicable law.
We may also disclose personal data if required by law, court order, or lawful requests of public authorities.
6. Cross-Border Transfers
We may use infrastructure and service providers located outside Serbia. In such cases, cross-border transfer of personal data may occur, subject to the requirements of Serbia law and appropriate safeguards.
7. Data Retention
We retain personal data for as long as necessary to achieve the purposes described in this Policy, to resolve disputes, to enforce agreements, and to comply with legal requirements. After that, data is deleted or anonymized unless a longer retention period is required by law.
8. Your Rights
You may have the right (subject to applicable law) to:
- request access to your personal data and information about its processing;
- request correction, blocking, deletion, or restriction of processing;
- withdraw consent where processing is based on consent;
- object to processing in cases provided by law.
Requests can be sent via the “Contacts” page on the Website or by postal mail. We will respond within the time limits established by applicable law.
9. Security Measures
We use reasonable organizational and technical measures to protect personal data against unauthorized access, alteration, disclosure, loss, or destruction. However, no method of transmission or storage is completely secure.